Frequently Asked Questions
NextPath Security is a local ADT Authorized Dealer providing professional smart home and security solutions. We design, install, and support systems powered by ADT’s 150 years of trusted protection, offering 24/7 monitoring and personalized service in your community.
ADT is the national leader in home security, and NextPath Security is your local ADT Authorized Dealer. That means you get ADT’s professional monitoring and technology — installed, customized, and supported by a local team that knows your area and your home’s needs.
We proudly serve homeowners across Central Texas, Austin, Temple, Killeen, New Braunfels, San Marcos, Kyle, San Antonio, and surrounding cities, offering local consultation and installation backed by ADT’s national network.
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We install ADT smart home systems & Alarm.com equipment. including video doorbells, floodlight cameras, motion sensors, smart thermostats, and touchscreen control panels — all managed through the ADT Control app for seamless, all-in-one access.
All systems are installed by certified ADT professionals through NextPath Security. Our technicians ensure every device is placed correctly, optimized for performance, and fully integrated before walking you through how it all works.
Most installations take 2–4 hours, depending on your home size and system design. We’ll schedule a convenient time and ensure you understand your entire system before we leave.
Yes. With the ADT Control app, you can arm or disarm your system, check live camera footage, adjust smart home devices, and receive instant alerts — all from your smartphone, anytime and anywhere.
When an alarm is triggered, ADT’s 24/7 monitoring centers are instantly notified. A trained agent verifies the situation and, if needed, contacts local emergency services to ensure help is dispatched immediately.
Your ADT system has a backup battery and cellular connection, so it stays active and continues monitoring even during power or internet outages.
Every home is unique, so pricing depends on your layout, equipment, and monitoring plan. We offer free custom quotes with zero obligation — so you’ll know exactly what you’re getting before you buy.
Yes. ADT professional monitoring is provided under a service agreement (typically 36 months) to ensure ongoing support, equipment coverage, and 24/7 monitoring. We’ll review all details upfront — no hidden terms.
Yes — new customers currently receive a Free Doorbell Camera and Floodlight Camera with professional installation. Offers may vary by location, so ask your NextPath Security representative for details.
Absolutely. ADT smart home systems are fully expandable, so you can add cameras, sensors, or automation devices anytime as your needs grow.
We provide ongoing service and support after installation, including troubleshooting, upgrades, and monitoring management — all backed by ADT’s 24/7 technical and emergency assistance.
ADT’s Mover’s Program makes it easy to transfer your monitoring service or get a new system installed at your next home. Just contact NextPath Security before your move to keep your protection seamless.
Yes. NextPath Security is a verified ADT Authorized Dealer, which means we meet ADT’s strict standards for installation quality, customer service, and professional expertise.